
Frequently Asked Questions
How does pricing work?
Each build requires different pricing. The types of material, requested design complexity, specific hardware choices, and estimated time to build all play into the estimate of what your project will cost. Once you have contacted me and given me a few details about what exactly you’re interested in having built, I will try to give a ballpark range on what the project will cost and you can decide if you want to move forward with it or not. If you have a specific budget in mind, please let me know, and I will attempt to design within your budget, if possible.
What is the general timeline for builds?
Timelines can really vary for each build depending on the scope of the build itself and how many other builds I have scheduled before yours. Smaller projects could take a couple of weeks whereas larger projects will generally require several months. That makes it difficult to give an exact timeline for builds at first. However, I try to do a good job of keeping clients in the loop as far as building progress goes for each project. So expect updates from me as the project progresses.
What types of products can you make?
Rusty Dog & Co. specializes in making lots of different custom woodworking pieces. From custom cutting/charcuterie boards to dining room tables. I’m open to making lots of different custom pieces of furniture for your home or wooden gifts that you can give to others or keep for yourself. I also have quite a bit of experience making custom cabinets/built-ins. Every build is a little different though, so the best thing to do if you’re interested in something custom is to contact me and I’ll let you know if it’s something that I can tackle.
Do you provide shipping or delivery?
For smaller items that can be mailed out through USPS, FedEx, UPS, etc. I’m happy to provide shipping. For larger items, there are a couple of different options. For those that live close by, I offer free local pickup. I’m also willing to deliver and install (for a fee) as long as it’s within a reasonable driving radius for me to safely deliver the build. If this is not possible, then we can discuss options for setting up a white glove shipping company to deliver your project safely.
What’s the process? Start to Finish:
After I receive your initial inquiry, if I feel like it is a project that I can manage then I will reach out to you and we will brainstorm ideas together. Once we have finalized an idea, I will provide you with an official estimate. If you are satisfied and choose to move forward with the project, then I will send you a simple contract to sign. After that, I request a 40% deposit before beginning any projects. At this point, you’ve made it onto my work schedule and I will begin working on your custom piece. I will send updates as the work gets closer to completion. Upon completion, we will schedule a time for delivery. I’ll bring (or ship) your item to you and it will be ready for you to enjoy!